Privacy Policy

This Privacy Policy explains how Wislaimasoascusi (the Company) collects, uses, stores, and protects personal data when users visit wislaimasoascusi.pro, contact the Company, or take part in game usability testing and related research activities. It is intended to provide clear information in line with applicable data protection laws in India and, where relevant, other jurisdictions.

Information collected

The Company may collect personal data directly from users, from client organisations, and through the use of the website and related tools. The categories of information gathered depend on the context of the interaction and are outlined below.

  • When users fill in contact forms, send enquiries, or request information, the Company processes the details provided to respond, manage follow up communication, and record the context of the request. This may include storing names, roles, and project information to support later conversations.
  • If individuals participate in game usability tests, interviews, or surveys, the Company may collect recordings, notes, and responses. These materials are used to analyse player behaviour, prepare anonymised findings for clients, and improve internal research practices, subject to consent and project agreements.
  • When users browse the website, certain technical data such as IP address, device type, browser, and usage logs may be collected automatically. This information is used for security monitoring, service performance, and aggregated analytics to understand how the website is accessed and used.
  • The Company may also maintain basic records relating to contractual relationships, billing, compliance checks, and project administration. These records are kept only for as long as necessary to meet legal, accounting, or reporting requirements and to manage ongoing or potential client relationships.

How personal data is used

The Company uses personal data only for clearly defined purposes connected to operating the website, providing services, and managing research activities. The main ways in which collected information is used are described below.

  • To operate and maintain the website, including troubleshooting, security monitoring, and performance optimisation, so that visitors can access information and services reliably.
  • To communicate with users and clients, respond to enquiries, manage project discussions, and provide information about services where such contact has been requested or is expected as part of an existing relationship.
  • To plan, conduct, and analyse game usability tests, interviews, and surveys, including participant recruitment, scheduling, consent management, and preparation of anonymised reports for client teams.
  • To meet legal, regulatory, and contractual obligations, such as record keeping, accounting, dispute handling, and enforcement of agreements, as well as to improve internal processes and research methods over time.

Legal basis for processing

The Company processes personal data only where there is a lawful basis to do so. Depending on the situation, different grounds may apply, as summarised below.

Processing may be based on consent, for example where individuals agree to take part in playtests or receive specific communications. In other cases, processing is necessary to perform or prepare a contract with a client, respond to enquiries, or operate the website and services in the Company’s legitimate interests. The Company may also process data where required to meet legal obligations, such as record keeping, accounting, or compliance with applicable regulations.

Sharing of information

The Company does not sell personal data. It may share information with carefully selected third parties only where necessary for the operation of services, performance of contracts, or compliance with legal obligations, as described below.

  • Service providers may be engaged to support activities such as website hosting, analytics, communication tools, recruitment for research, or secure data storage. These providers are given access only to the information needed to perform their tasks and are bound by contractual obligations to protect personal data and use it solely on the Company’s instructions.
  • In the context of client projects, anonymised or aggregated research findings may be shared with client teams. Where recordings or quotes are included, they are handled in line with consent forms and project agreements, and are not used to publicly identify individual participants.
  • The Company may disclose personal data where required to do so by law, regulation, court order, or governmental request, or in order to establish, exercise, or defend legal claims. In the event of a business reorganisation, merger, or similar transaction, personal data may be transferred as part of that process, subject to appropriate safeguards.

Data security

The Company implements reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures may include access controls, encrypted storage where appropriate, limited retention periods, and staff guidance on data handling. While no system can be fully secure, the Company regularly reviews its practices to maintain an appropriate level of protection.

Your data protection rights

Depending on the jurisdiction and applicable law, individuals whose personal data is processed by the Company may have certain rights in relation to that data. These rights are not absolute and may be subject to conditions or limitations, but the Company aims to respond to valid requests in a timely and transparent manner.

  • Subject to applicable law, users may have the right to request access to personal data held about them, including information on the purposes of processing, categories of data, and, where feasible, expected retention periods.
  • Users may request correction of inaccurate or incomplete personal data. Where appropriate, the Company will update records or, if corrections are not possible for legal reasons, explain the basis on which data must be retained in its original form.
  • In certain circumstances, users may request deletion of their personal data or restriction of processing, for example where information is no longer needed for the original purpose or where processing is contested. These requests will be considered in line with legal and contractual obligations.
  • Where processing is based on consent, users may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Users may also object to certain types of processing carried out on the basis of legitimate interests, particularly in relation to direct marketing.

Cookies and tracking

The website uses cookies and similar technologies to support core functionality, understand usage patterns, and improve services. Details about the types of cookies used, their purposes, and options for managing preferences are described in the separate Cookie Policy, which should be read together with this Privacy Policy.

Cookie Policy Cookie Policy

Contact

For questions about this Privacy Policy, personal data handled through wislaimasoascusi.pro, or information processed during playtests and research projects, users may contact the Company using the general contact details provided on the website.

Changes to this Privacy Policy

The Company may update this Privacy Policy from time to time to reflect changes in legal requirements, services, or internal practices. Any revised version will be published on this page with an updated date. Continued use of the website or participation in research activities after changes have been posted will be taken as acknowledgement of the updated policy.